Terms And Service

Effective Date: June 30, 2026

Welcome to VaeloPet. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

Eligibility

By using our website, you represent that you are at least 18 years of age or have permission from a parent or legal guardian to use our services.

Our products are intended for purchase by adults and are designed for use with pets.

Products

We strive to provide accurate descriptions, images, and pricing for all products offered on our website. However, we do not guarantee that all information is complete, current, or error-free.

Product colors and appearance may vary slightly depending on your device or display settings.

We reserve the right to discontinue, modify, or limit the availability of any product at any time without prior notice.

Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Suspected fraud
Pricing or listing errors
Product availability
Violation of these Terms
Unusual purchasing activity

If payment has already been processed for a canceled order, a refund will be issued to the original payment method.

Pricing

All prices are listed in U.S. Dollars (USD).

Prices, promotions, and product availability may change without notice.

Although we work to ensure pricing accuracy, errors may occasionally occur. If an incorrect price is displayed, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.

Payments

Payments are securely processed through trusted third-party payment providers.

VaeloPet does not store your complete payment card information.

By placing an order, you represent that you are authorized to use the selected payment method.

Shipping

We currently ship only within the United States.

Estimated delivery times are provided for convenience only and are not guaranteed.

Once an order has been transferred to the shipping carrier, delivery timing is outside of our direct control.

Customers are responsible for providing accurate shipping information at checkout.

Returns and Refunds

Returns, exchanges, and refunds are governed by our separate Refund Policy.

Please review that policy before making a purchase.

Product Use

Our products are intended solely for their intended purpose.

Pet owners remain responsible for supervising their pets while using any VaeloPet products.

Nothing on this website should be interpreted as veterinary or medical advice.

If your pet has an injury, medical condition, allergy, or ongoing health concern, consult a licensed veterinarian before using any product.

Intellectual Property

All content available on this website—including text, graphics, images, product descriptions, logos, designs, videos, and other materials—is the property of VaeloPet or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or exploit any content without prior written permission.

Prohibited Uses

You agree not to:

Use the website for unlawful purposes
Interfere with website security or functionality
Attempt unauthorized access to our systems
Upload malicious software or harmful code
Use automated tools to scrape or copy website content
Violate any applicable laws or regulations

Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis to the fullest extent permitted by law.

Except as required by applicable law, VaeloPet makes no warranties, express or implied, regarding the operation of the website or the performance, reliability, or suitability of our products.

Individual results from pet products may vary depending on the pet and circumstances.

Limitation of Liability

To the fullest extent permitted by law, VaeloPet shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our website or products.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable product.

Nothing in these Terms limits liability where such limitation is prohibited by law.

Indemnification

You agree to indemnify and hold harmless VaeloPet, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, losses, or expenses arising from your violation of these Terms or misuse of our website or products.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the state in which any dispute is properly brought, without regard to conflict of law principles.